Wednesday, November 30, 2011
Good evening readers! How is everyone's week so far? Today I want to talk about a really important subject that's related to hostess coaching: hostess tracking.
I spoke in an earlier post about layering your prospects and I have to say, that since that post, my number of prospects have been too great to "layer" in the traditional sense. I just haven't had the time to put every new person into a chart and track their process through my company. SO I have put my focus in to two different tracking sheets: hostess tracking and team member tracking. Today we will talk about hostess tracking.
I just finished updating my new hostess tracking sheet and I'm excited to share the benefits with you. The idea of this tracking sheet is to easily be able to see where you are with your hostess coaching. Each column in the chart is for a different stage of hostess coaching. For example, one column can be for when the hostess gets her hostess packet from you, so in that column (in the row for that hostess' name) you will put the date the received their hostess packet from you. You can do this for their initial email, follow up calls, guest list, and more. By putting in an actual date, instead of just a check mark, you can keep track of where you are in the process.
Another reason that tracking your hostesses can help you is because it lets you see your own numbers. You can easily go back and see who was a hostess, how well their party went, and how well you did with follow ups and coaching. A tracking sheet not only tracks the progress of the show, but how much work you put into the preparation of the show. You can see where there are holes in your coaching and make improvements as needed.
So, now you can see how I've been tracking my hostess coaching. I would love to see some feedback or more ideas! :)
Posted by Heidi Duncan at 1:09 PM